Are Smartphones the Ultimate Tool to Equip Your Staff With, or Just a Waste of Money?

(This is a contributed post)

We’ve already seen the huge benefit that technology can give our businesses, especially when it comes to computers and communicative hardware that allows us to reach a wider audience. It should come as no surprise that technology which allows us to connect with more people around the world would be such a staple in business, but the way we approach technology can often hinder the progress our businesses make.

Take the smartphone as an example. It’s a handheld computer that allows us to not only make calls and send messages (the basic function of a phone) but it also allows us to use the internet, share documents on the go and even get work done while we’re in the middle of nowhere. In fact, it could be argued that having internet access and being able to edit and send documents are now part of what we consider to be the “basic functionality” of a phone.

As seen in this article from, mobility in the workplace is now of paramount importance, especially if your business is far-reaching and provides its products and services for an international audience. And when it comes to mobility, smartphones are perhaps the ultimate tool to equip your employees with.

So whether you’re currently the owner of a business, plan to start one or you’re wondering how useful smartphones can be as a freelancer, this article will go in-depth about smartphones and just how useful they are.

What do we use smartphones for in business?

First, let’s get the basics out of the way; what do we even need smartphones for in business? Here’s a brief list that will help you understand just what we use smartphones for.

  • Communicating with employees and clients. An obvious reason to use smartphones, but it should still be listed. Whether it’s keeping in touch with important industry figureheads or alerting staff about problems in the office, smartphones are still used for their basic call and messaging functionality from time to time.
  • For two-factor authentication. As seen in this article from, two-factor authentication is something that all businesses need in order to bolster their security, and having a smartphone is one of the most basic ways to access such an important security feature. With security being such a huge consideration for all businesses both big and small, it makes sense to use smartphones for their security advantages as well as their productivity features.
  • To make your business more mobile. There are many things a smartphone can do to boost your office productivity, such as being able to access and edit files like spreadsheets on the go or even help teams stay in touch with each other.
  • Cloud technology has become a huge game changer for businesses. It’s all about giving you and your employees access to powerful technologies that allow them to continue working, share ideas and even work on important documents all while they’re away from the office.
  • Giving your staff access to smartphones also allows them to work from home. If your staff are ill or unable to work due to unforeseen circumstances, they can at least contribute a little by turning on their work phone and doing a bit of work. This is great if you’re working on an incredibly important project with a strict deadline.
  • Constant connectivity means that you and your staff will always have a line of communication. Whether it’s an emergency shift that you need someone to take care of or a development that you need to alert everyone immediately, smartphones give you the option to relay those important messages in just a few seconds.
  • Smartphones also allow your staff to take care of customer service tasks. For instance, if someone has contacted your company about a problem with their product, then even your out-of-office staff members can take on the task and contribute. Smartphones are also fantastic for community managers that are often on social media. It allows them to stay connected to your audience and improves their efficiency. If you need a bit more convincing, then this article from goes into detail about how social media and smartphones are paving the way for the future of business.

As you can see, there are many different reasons to rely on smartphones to help manage and grow your business. In order to make the most of our smartphones, we need to explore the many different ways it can make daily tasks easier to handle and give our employees more freedom and mobility.

Making smartphones cheaper for your business

Smartphones can get expensive, but thanks to comparison sites like it can actually become a much cheaper expense than you think. Phone plans are often the biggest expense when it comes to equipping your entire team with smartphones, but comparing plans and looking for cheaper options (in addition to contacting a company and potentially creating a contract) can help you save a lot of money. While paying for dozens or even hundreds of phones might seem expensive, there are plenty of ways to cut down the costs and make it more affordable.

We’ve already mentioned that you can save money by looking at different phone plans, but it’s also important to look at the phones themselves. While sites like claim to know the best business smartphones to use, we have a simpler approach; as long as the smartphone in question works, has access to all of the files and apps you need and contains a dual-sim slot, you’re good to go.

The dual-sim slot is perhaps the most important aspect of a good business phone unless your employees don’t travel at all. A dual-sim allows them to make cheaper calls and have improved internet data access when they’re abroad. This means they can simply use a single phone for all of their travelling needs instead of buying several phones for them.

It’s not required to purchase expensive smartphones for your employees. While some companies will equip their staff with expensive iPhones and Samsung Android phones, it’s absolutely not needed especially if you’re focused on the value proposition and not the brand. While your employees will definitely be chuffed that you’re giving them the latest smartphones for work, it could also tempt them into using it for personal reasons such as video games and social media. You want to keep it business related, hence why we’d recommend purchasing cheaper phones that offer all of the same features, but at a discounted price.

Why you shouldn’t let your staff use their own phones

Many companies are probably saving money by asking their staff to use their own phones, but it’s actually a security risk that might cause many problems with your business workflow. It can also be something that your staff refuse simply because they don’t like the idea of needing a smartphone to work for your company, or even having business-related apps and contacts on their phone.

It’s far better for your staff to separate their work smartphone with their personal one. This makes it much easier for your employees and it means that all of their work-related security apps are in a single place so they don’t confuse their phones. This topic is discussed in further detail at if you want more information. It’s also a good idea to remember that the more open you are to your staff using their own phone at work, the more distracted they will be due to things like social media and personal messages getting in the way. While it’s great to allow your staff that freedom, do remember that it does distract them and makes them less productive if they’re constantly on their phone during work hours.

While some companies are willing to let their staff use their own phones, do remember that it poses a great security risk that could make your business collapse. If possible, always shell out the capital required to equip your staff with separate business phones so that they can get their work done without your technology department worrying about the security risks involved. This informative article at also highlights some of the problems with mobile phone usage and how it can actually disrupt your productivity if you’re not careful, hence why we’d recommend that you separate personal and work phones to minimize these risks.

Hopefully, this article has shown you that equipping your staff with smartphones is not a waste of time. Instead, it should be seen as a mandatory expense due to how useful they can be for everything from staying in touch with employees to doing your work when you’re out of the office. With so many great features, it makes sense to invest a sizeable portion of your capital to equipping your staff with feature-rich smartphones that can help them become more efficient in their daily tasks.

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